FAQ

FAQ

Frequently Asked Questions

Quick answers, straight to the point. If you still need help, we're happy to help.

Are your items custom made?

Yes. All Wellswear items are custom made, which means each piece is created specifically for your order.

Because of this, no two items are exactly alike.

What is your return policy?

Each Wellswear item is handmade, so no two are exactly alike, just like the legends who wear them.

Because all items are custom made, all sales are final. If something is not right with your order, please reach out and we will make it right.

How long does it take to receive my order?

Turnaround times vary based on the item and order size. Custom work takes time, and quality is always our priority.

Most orders are completed within two weeks, with some ready in as little as one day. If you need your order by a specific date, please contact us and we will do our best to accommodate.

Do you offer bulk or group orders?

Yes. We specialize in group orders for schools, teams, clubs, businesses, and organizations.

We can create a custom store for your group or coordinate a bulk order based on your needs.

Do you donate to organizations?

Yes. For eligible group stores, 10% of sales are given back to the organization we partner with.

Does it cost money to start a store?

No. There is no cost to start a Wellswear Community Store.

We design the apparel, build the online store, and handle production and fulfillment.

Your community shops directly from the store, and 10% of sales go back to your organization.

Can I order just one custom item?

Yes. We regularly create one-off custom pieces.

Whether it is a single hoodie, a small batch for a team, or a full community store, we are happy to help bring the idea to life.

Is there a minimum order?

No. There are no order minimums.

Orders are produced on demand, which means you can order one item or many.

How do Community Stores work?

We design a custom apparel collection for your organization and build an online store.

Your community shops directly from the store, and 10% of all sales go back to your organization.

Wellswear handles design, production, fulfillment, and customer support.

Can you design apparel for my team or business?

Yes. We design custom apparel for schools, sports teams, businesses, clubs, fundraisers, and community organizations.

Each project is tailored to the group.

Can I request a specific brand or product?

In many cases, yes.

If you are looking for a specific garment style, brand, or color, let us know and we will do our best to source it.

Do you ship orders?

Yes. Orders are shipped directly to customers once production is complete.

Still have questions?

Send us a message and we’ll help you out.

Let’s Talk